We will aim to dispatch your order within 1 business day from the date the order is placed.
If you have placed your order and would like to change your delivery address, please contact us as soon as possible.
DELIVERY TO UK
We will send your parcel by Royal Mail 1st Class Signed For. You may track your parcel’s progress and it will require a signature upon delivery.
Upon posting, your parcel should arrive within 2 Working Days.
CHRISTMAS DELIVERY DATES
For deliveries to the UK, please order by Tuesday 20th December for Christmas Delivery.
RETURNS & EXCHANGES
We are confident that you will be happy with your purchase from Lucy Donnell, but if you are in any way unsatisfied with your goods, we will accept returns for refund or exchange within 14 days of delivery.
To return an item, please contact us.
Your refund will be made by Pay Pal or the same method used to make your purchase.
UK: £2.95 (estimated delivery 17/11/2018)
Europe: Sorry we don't deliver to Europe
Rest of the World: Sorry we don't deliver to the Rest of the World
NB: Additional delivery charges may apply.