Our returns policy is 30 days from purchase. To complete your return, we require a receipt or proof of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To return items: Send us an email at firstname.lastname@example.org and send your item to: 10 Madison Avenue, Cheadle Hulme, Cheshire, Sk8 5df
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If 30 days have gone by since your purchase, unfortunately we are not obliged to offer you a refund or exchange.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
We will replace or refund items if they are received defective or damaged. Send us an email at firstname.lastname@example.org and send your item to: 10 Madison Avenue, Cheadle Hulme, Cheshire, Sk8 5df
UK: £0.00 (estimated delivery 17/11/2018)
Europe: £10.00 (estimated delivery 21/11/2018)
Rest of the World: £15.00 (estimated delivery 28/11/2018)
NB: Additional delivery charges may apply.